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  The brave new world of college recruiting      

 


Juliabrothers

Julia Pasztor is the oldest of four children and the first in the family to go away to college. She has urged her younger brothers to start thinking about college their first year of high school and to have a short list of potential schools by the end of their sophomore year. Photo by Matt Hagen.

Fiker is one of the lucky counselors. Because of budget constraints, many of our state’s public high schools don’t have full-time college and career counselors. And for many advisors and counselors, issues of health, pregnancy, and poverty take priority over finding a college.

As high school counselors are becoming less involved in college choices, recruiters have stepped forward, taking on the tasks of advising and essay reading. “Now it’s almost a completely different job,” says Kris Baier.

Besides having six coworkers west of the Cascades, Baier is crossing paths with recruiters from around the country who, like him, are haunting the halls of the local high schools. They’re all hunting for the same thing—students who are ready for college and who have the grades, abilities, and scores, but who might not be thinking of their schools.

To stay ahead, WSU’s counselors go beyond the high school halls. Kris reviews senior projects for the Everett School District. He volunteers as a chaperone at events for top high school students. And he and his colleagues live in the communities they cover. One of Kris’s colleagues, Melissa Uyesugi, who manages the Asian American and Pacific Islander outreach, serves on the board of the SafeFutures Youth Center in south Seattle. They’re always looking for ways to work into their communities and make connections with high school students and their families, she says.

One sure hit has been sending current WSU students to their home high schools to talk about WSU. Another is putting WSU recruiters in classrooms to offer advice on how to write a college essay. “It’s much more than saying ‘Here’s the school,’” says Baier. “Pullman is about relationship building.”

Sometimes the relationships are already there. Steve Cotterill, director for career and technical education at Snohomish High School, has an office nearly dedicated to WSU. Three of the four walls are covered with t-shirts, team posters, flags, signs, and pompoms. “I’m always collecting,” says the 1977 WSU graduate. When students wander in to look at the booty, “we have peanuts and we talk about college,” says Cotterill.

The advisor tells them it’s a completely different world from when he finished high school. “I probably would have stopped at graduation if it wasn’t for a teacher enrolling me into college,” he says. “He saved my life for sure.” Now he sees students who get regular come-to-college e-mails and application packets, whose parents are coaching them through their paperwork and flying them around the country to see campuses, who are applying not to just four or five schools, but may be running up applications to 10 or more. In the past, students would work for weeks on applications; now they can apply online in an evening.

Those are the students who are expected to apply. Another segment of Washington’s high school students, though, don’t have parents who attended college and may not have imagined themselves at a university. WSU is now struggling to reach those students and help them understand what it takes to be prepared for college.

Two years ago, at a WSU African American Alumni Alliance meeting, a retired Seattle high school principal named Robert Gary offered to round up local African American high school students and bring them across the Cascades. The University wasted no time taking him up on his offer. Last April, Gary brought 38 students via a chartered motor coach to the University’s Spring Preview. The new program allows potential WSU students to attend classes, live on campus, and rub shoulders with future classmates. Abi Bamidele, a junior at Thomas Jefferson High School in Auburn, was seatmates on the bus with Hanna Halwas from Roosevelt High School in Seattle. Once they got to Pullman, they were dazzled by the hundreds of students and chaperones packed into the large CUB ballroom. They listened intently as a student speaker extolled the beauty of the 600-acre campus, the success of the Smith Center for Undergraduate Education, the fancy new student recreation center, and life in Pullman with academics attached.

Then came the tours. Hanna and Abi headed to classrooms, while others adventured through laboratories and the veterinary hospital. One group had to stop for a Dalmatian in slippers in the hospital hallway. Justin John, a senior at Burlington-Edison, was agog. His father, Greg, was too. “The school is well rated, well ranked,” he says, adding that it seems like a good fit for John.

“Well-ranked.” That’s something University administrators love to hear. Rankings play an important part in recruitment efforts. WSU, like most of its peers, is tethered to the U.S. News and World Report rankings, an annual report established in 1983. A higher score in the rankings means an increase in applications for the coming year. “How can you not pay attention to that?” says Mary Gresch, WSU’s associate vice president for strategic communication and marketing.

Critics say that list and many of the other published ranking systems are homogenizing higher education. Hundreds of major colleges and universities are scrambling to meet often brief and superficial criteria in hopes of moving up closer to Harvard on the list. In doing so, they’re all focusing on the same things: reputation, graduation rates, and alumni giving, which are important to the U.S. News and World Report’s ideals, but don’t fully reflect the quality of the education a student might receive.

Many schools, including WSU, are turning to paid consultants, like Noel-Levitz, for help improving student enrollments and increasing application numbers, as well as the GPAs, of applicants. That too may have a homogenizing effect, at least in the ways the schools are reaching out to future students, admits Vicki McCracken, who heads WSU’s enrollment management program. The trick is to use the University’s niche assets, like its research programs, to attract the best students for whom WSU is the best fit, she says.

What most rankings don’t measure and the consultants don’t coach is the student experience. That’s where the National Survey of Student Engagement (Nessie) comes in. WSU, along with seven other Washington schools, participates. Unlike the U.S. News rankings, this survey focuses on the students. It asks about course work, advising, and faculty contact, to provide a picture of what the student is getting out of the school. Unfortunately, most schools that participate in the Nessie don’t make their results public.

The Nessie results for WSU can be easily found in an independent consultant’s report on the University’s Website. In WSU’s most recent Nessie survey, seniors described a favorable experience on par with their peers around the country, but first-year students aren’t reporting the same amount of faculty contact and supportive campus environment described at other schools. There is also a high level of attrition at the end of the sophomore year, the report notes.

The University is taking steps to change the early undergraduate experience, says Gresch. New tools like Freshman Focus, a residence-hall-based program that places students with similar interests in the same housing and classes, will create a supportive environment that will help the students adapt to the rigors of college and living away from home, she says. The University also has a reputation for involving undergraduates in research, something many students say they’re looking for when they choose WSU.


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